Section 4-4 - Request for Hearing (a) Any client or their representative may make a request to the Division in writing, for a hearing.
(b) Any unclear request for a hearing shall be clarified by the contestant upon request by the Division. The contestant shall be assisted in putting the request in writing, if needed.
(c) The request shall contain at least: - (i) The name, address, and telephone number of the person requesting the hearing; and
- (ii) The reason for the request, including the nature of the Division action, order, or determination being contested.
(d) The request shall be mailed or personally delivered to the Division within 30 days of the date the notice of action was sent or delivered to the contestant. - (i) The written response must be delivered to the address listed on the Division letterhead.
- (ii) The Division shall evaluate the request and, within 20 days of receipt of the request:
- (A) Give notice to the requesting party that a favorable determination has been made and specify the action to be taken by the Division; or
- (B) Give notice to the requesting party that a contested hearing will be held at a specified time, date and place.