Collection agencies must make full and fair disclosure of all charges. No licensee or its solicitors shall solicit claims for collection under any ambiguous or deceptive contract.
A standard agreement or policy statement governing all relevant terms and conditions of the agreement between the agency and its clients, including provisions for remittance and cancellation and return of accounts, shall be reduced to writing and a copy provided to clients and the Collection Agency Board.
031-4 Wyo. Code R. § 4-3