Chapter 3 - ELECTRIC, GAS AND WATER UTILITIES

Section 3-1 - Utility Service and Facilities; Quality and Adequacy
Section 3-2 - Change in Service
Section 3-3 - Service Interruptions
Section 3-4 - Construction and Maintenance Standards; Safety; Responsibility for Customer Facilities; Coordination among Utilities, Facility Operators and Telecommunications Companies
Section 3-5 - Information to Applicants and Customers
Section 3-6 - Service Connections and Line Extensions
Section 3-7 - Customer Deposits
Section 3-8 - Refusal to Serve New Customers or Expand Existing Service
Section 3-9 - Discontinuation of Service to Customers
Section 3-10 - Reconnection of Discontinued Service
Section 3-11 - Complaints
Section 3-12 - System of Accounts
Section 3-13 - Advertising
Section 3-14 - Records
Section 3-15 - Use of Meter
Section 3-16 - Meter Location
Section 3-17 - Meter Accuracy, Measurement and Standards
Section 3-18 - Meter Testing Program
Section 3-19 - Meter Reading and Billing
Section 3-20 - Customer Requests for Tests of Meter Accuracy
Section 3-21 - Notices and Applications
Section 3-22 - Construction Reports
Section 3-23 - Tariffs
Section 3-24 - Transfer of Utility Control; Adoption of Tariffs
Section 3-25 - Reserved
Section 3-26 - Pass-On Applications and Commodity Balancing Accounts (CBA) for Rate-Regulated Utilities
Section 3-27 - SIRT; Reportable Incidents
Section 3-28 - Service Interruption Reporting
Section 3-29 - Filing of Standard Forms
Section 3-30 - Gas Utility Quarterly Reports
Section 3-31 - Filing Special Contracts
Section 3-32 - Annual Reports
Section 3-33 - Integrated Resource Plan (IRP)
Section 3-34 - Succession Plans
Section 3-35 - Arrangements between Electric Utilities and Qualifying Cogeneration and Small Power Production Facilities
Section 3-36 - Direct Sales
Section 3-37 - Cooperative Utilities