Section 9-2 - Investigations (a) The director shall investigate all complaints.
(b) Following review and investigation of a complaint, the director may take any appropriate action, including, but not limited to, the following: - (i) Forward the complaint to the Commission for formal disciplinary proceedings;
- (ii) Send a written letter of warning to the subject of the complaint, explaining the allegation of violation and requesting an explanation or statement of intent to cure the violation;
- (iii) Accept the voluntary surrender of a certificate issued by the Commission;
- (iv) Deny recertification;
- (v) Institute proceedings to revoke certification; or
- (vi) Close the investigation of the complaint and take no further action.