Chapter PI 1 - Complaint Resolution And Appeals
- Section PI 1.01 - Purpose and applicability
- Section PI 1.02 - Definitions
- Section PI 1.03 - Receipt and filing of complaints and appeals
- Section PI 1.04 - Procedures
- Section PI 1.05 - Investigations
- Section PI 1.06 - Mediation
- Section PI 1.07 - Hearings
- Section PI 1.08 - Decision
- Section PI 1.09 - Withdrawal, failure to prosecute
- Section PI 1.10 - Rights to further review
- Section PI 1.11 - Food and nutrition appeals