The Director shall, upon request, advise any party interested as to the form of any application, complaint or other paper required to be filed by any law or regulation, or which any person desires to file with the Commission. The Director shall furnish from the files and records of the Commission any information required for a full presentation of the facts material to any person interested in any investigation, application or other proceeding to be presented to or pending before the Commission.
W. Va. Code R. § 171-2-3