W. Va. Code R. § 150-26-17
Current through Register Vol. XLI, No. 50, December 13, 2024
Section 150-26-17 - Calculation and Collection of Late Fees17.1. Cable operators electing to charge late fees may charge a fixed fee of not more than two dollars ($2.00) on the unpaid balance after the scheduled due date.17.2. Cable operators must provide written notice to cable subscribers of the operator's late fee policy prior to charging any late fees. One of the following methods shall be used: 17.2.1. For companies with monthly, bimonthly or quarterly billing periods, notice shall be printed on or supplied with each billing statement detailing the scheduled due date and the amount or percentage rate of any possible late fee; or17.2.2. For companies with annual or coupon book billing systems, a written notice must be supplied to each subscriber at least annually detailing the due date and amount or percentage rate of any possible late fee. This information may be included with any notice required by W. Va. Code '24D-1-1 et seq. or by federal law to be delivered to subscribers.17.3. A cable operator may collect a late charge only once on any individual billing statement for a billing period, however long it remains unpaid.17.4. A cable operator may not impose a late fee unless the scheduled due date of a payment is at least twenty days following the date the bill or statement for such payment is mailed to the subscriber by placing the same, postage prepaid, in the United States mail.W. Va. Code R. § 150-26-17