Statutes, codes, and regulations
Washington Administrative Code
Title 388 - Social and Health Services, Department ofDEAF AND HARD OF HEARING SERVICESChapter 388-818 - Deaf and hard of hearing services
GRIEVANCE - RELAY SERVICES
Section 388-818-0370 - When is customer service available for clients?

Wash. Admin. Code § 388-818-0370

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Current through Register Vol. 24-23, December 1, 2024
Section 388-818-0370 - When is customer service available for clients?

The relay service provider and ODHH must ensure that customer service is available during regular work days (Monday through Friday excluding state holidays) to:

(1) Address client complaints or inquiries; and
(2) Respond to FCC staff members when requested.

Wash. Admin. Code § 388-818-0370

Statutory Authority: RCW 43.20A.725, 43.20A.720, 2001 c 210. 03-05-100, § 388-818-0370, filed 2/19/03, effective 3/22/03.