18 Va. Admin. Code § 15-40-180

Current through Register Vol. 41, No. 8, December 2, 2024

Section 18VAC15-40-180 - Response to inquiry of the board

A. A licensee must respond within 10 days to a request by the board or any of its agents regarding any complaint filed with the department.

B. Unless otherwise specified by the board, a licensee of the board shall produce to the board or any of its agents within 10 days of the request any document, book, or record concerning any transaction pertaining to a complaint filed in which the licensee was involved, or for which the licensee is required to maintain records. The board may extend such timeframe upon a showing of extenuating circumstances prohibiting delivery within such 10-day period.

C. A licensee shall not provide a false, misleading, or incomplete response to the board or any of its agents seeking information in the investigation of a complaint filed with the board.

D. With the exception of the requirements of subsections A and B of this section, a licensee must respond to an inquiry by the board or its agent within 21 days.

18 Va. Admin. Code § 15-40-180

Derived from Virginia Register Volume 19, Issue 18, eff. July 1, 2003; Amended, Virginia Register Volume 33, Issue 19, eff. 7/1/2017.

Statutory Authority: §§ 54.1-201 and 54.1-501 of the Code of Virginia.