12 Va. Admin. Code § 35-225-380

Current through Register Vol. 41, No. 6, November 4, 2024
Section 12VAC35-225-380 - Notification of complaint resolution options
A. The department shall ensure the availability of procedures for resolving complaints through mediation, an administrative complaint, or a due process hearing.
B. The service coordinator shall inform the child's parent of all options for resolving complaints by providing written and verbal information that explains the options and the procedures for each and shall provide the parent with a contact at the department who can assist the parent in filing a complaint.

12 Va. Admin. Code § 35-225-380

Derived From Virginia Register Volume 32, Issue 10, eff. 2/27/2016.

Statutory Authority: § 2.2-5304 of the Code of Virginia.