Section R746-460-4 - Marketing to Utility Customers(1) If an affiliate or licensee of a Large-Scale Utility, or a licensee of a Large-Scale Utility's affiliate, engages in unsolicited marketing of products or services directed to a Large-Scale Utility's customers in Utah using a logo or name brand that is substantially similar to that of the Large-Scale Utility, any written marketing materials shall be drafted to avoid customer confusion about the licensee or affiliate relationship, and, with respect to Small Business and Residential Customers, shall also include a clear and prominent statement that: (a) the product or service is not being offered by the Large-Scale Utility;(b) the entity offering the product or service is separate from the Large-Scale Utility; and(c) the decision to purchase or not purchase the product or service will not impact Large-Scale Utility service.(2) If a Large-Scale Utility's licensee, affiliate, or affiliate's licensee fails to comply with Subsections R746-460-4(1) (a) through (c), the Large-Scale Utility will be subject to a penalty pursuant to Section 54-7-25.(3) If written marketing materials contain the information set forth in Subsections R746-460-4(1)(a) through (c), then the Large-Scale Utility is deemed to have complied with these rules and is not subject to any penalty under this section.(4) A Large-Scale Utility, its affiliate(s), or its affiliate(s) ' licensees may utilize a logo or name brand that is substantially similar to that of the Large-Scale Utility without disclosures set forth in Subsection R746-460-4(1) for:(a) tariff-based services or programs and programs related to the Large-Scale Utility's core utility business, including but not limited to billing services tariffs;(b) charitable contributions or event sponsorships; and(c) marketing relating to the Large-Scale Utility's own programs.Utah Admin. Code R746-460-4
Adopted by Utah State Bulletin Number 2019-17, effective 8/7/2019