Section R746-349-5 - Change of Service Provider(1) Each request for termination of local exchange or intrastate toll service from an existing telecommunications corporation and subsequent transfer to a new telecommunications corporation must be in compliance with 47 CFR 64.1150, incorporated by reference. (2) A telecommunications corporation will be held liable for both the unauthorized termination of a customer's service with an existing telecommunications corporation and the subsequent unauthorized transfer to the telecommunications corporation's own service. Telecommunications corporations are responsible for unauthorized service terminations and transfers resulting from the actions of their agents. A telecommunications corporation that engages in the unauthorized activity shall restore the customer's service to the original telecommunications corporation without charge to the customer. Customer charges during the unauthorized period shall be the lesser of the charges charged by the original telecommunications corporation or the unauthorized telecommunications corporation. Violators may be punished pursuant to Sections 54-7-25 through 54-7-28. The telecommunications corporation responsible for the unauthorized transfer shall reimburse the customer or the original telecommunications corporation for reestablishing service to the customer at the applicable tariff, price list, or contract rate of the original telecommunications corporation.Utah Admin. Code R746-349-5
Amended by Utah State Bulletin Number 2022-23, effective 11/21/2022