Section R410-14-2 - Definitions(1) The definitions in Rule R414-1 and Section 63G-4-103 apply to this rule.(2) The following definitions also apply: (a) "Action" means: (i) a denial, termination, suspension, or reduction of medical assistance for a member;(ii) a reduction, denial or revocation of reimbursement for services for a provider;(iii) a denial or termination of eligibility for participation in a program, or as a provider;(iv) a determination by skilled nursing facilities and nursing facilities to transfer or discharge residents;(v) an adverse determination, as defined in Subsection (2)(b);(vi) an adverse benefit determination as defined in Subsection R410-14-20(2)(a); or(vii) placement of a Medicaid enrollee on the restriction program.(b) "Adverse determination" means a determination made in accordance with Subsection 1919(b)(3)(F) or Subsection 1919(e)(7)(B) of the Social Security Act that the individual does not require the level of services provided by a nursing facility or that the individual does or does not require specialized services.(c) "Agency" means Division of Integrated Healthcare (DIH) within the Department of Health and Human Services (DHHS), the Department of Workforce Services (DWS), or any managed health care organization (MCO) that has conducted or performed an action as defined in this rule.(d) "Aggrieved person" means any member, enrollee, or provider who is affected by an action of an agency.(e) "CHEC" means Child Health Evaluation and Care program, which is Utah's version of the federally mandated Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Medicaid child health program.(f) "De novo" means anew, or considering the question of a case for the first time.(g) "Department" means the Department of Health and Human Services (DHHS).(h) " DWS" means the Department of Workforce Services.(i) "Eligibility agency" means DWS, DHHS, or any entity the agency contracts with to determine medical assistance eligibility.(j) "Ex parte" communications mean direct or indirect communication in connection with an issue of fact or law between the hearing officer and one party only.(k) "Grievance" means an expression of dissatisfaction about any matter other than an action as defined in this rule. Grievances may include the quality of care of services provided and aspects of interpersonal relationships such as rudeness of a provider or employee or failure to respect the rights of an enrollee of a managed care organization (MCO).(l) "Grievance system" means the overall system that includes grievances and appeals handled by an MCO and access to the administrative hearing process set out in this rule.(m) "Hearing officer" means solely any person designated by the DIH Director to conduct administrative hearings pursuant to this rule.(n) "Managed care organization" means a health maintenance organization, a prepaid mental health plan, or a dental managed care plan that contracts with DIH to provide health, behavioral health, or oral health services to Medicaid or Children's Health Insurance Program members.(o) "Medical record" means a record that contains medical data of a medical assistance member or enrollee.(p) "Provider" means any person or entity that is licensed and otherwise authorized to furnish health care to medical assistance members or medical assistance MCO enrollees.(q) "Order" means a ruling by a hearing officer that determines the legal rights, duties, privileges, immunities, or other legal interests of one or more specific persons.(r) "Scope of service" means medical, oral, or behavioral health services set out under Title R414 as a covered benefit.(s) "State fair hearing" means an administrative hearing conducted pursuant to this rule.Utah Admin. Code R410-14-2
Amended by Utah State Bulletin Number 2016-5, effective 2/10/2016Amended by Utah State Bulletin Number 2018-12, effective 5/29/2018Amended by Utah State Bulletin Number 2023-08, effective 3/30/2023