(a) OMCAT collects and maintains statistical information on contacts relating to each MCO, by region and Medicaid managed care program.(b) Reports of OMCAT contacts are distributed to HHSC executive staff and Medicaid program staff quarterly and are posted on the HHS website. The reports include the number of contacts by region, trends identified in delivery of services and access to care complaints, identified recurring barriers, and other problems identified with Medicaid managed care.26 Tex. Admin. Code § 87.209
Adopted by Texas Register, Volume 44, Number 02, January 11, 2019, TexReg 259, eff. 1/10/2019