Section 711.911 - How and when is the appeal conducted?(a) A first level appeal is conducted by the Director of Provider Investigations or his or her designee, or a reviewer designated by the Director or Provider Investigations, who: (1) analyzes the investigative report and the methodology used to conduct the investigation and makes a decision to sustain, alter, or reverse the original finding;(2) completes the review within 14 calendar days after receipt of the complete appeal request;(3) notifies the appeal requestor of the appeal decision; and(4) notifies the service provider, victim, or reporter, as appropriate, if the finding changed.(b) A second level appeal is conducted by a reviewer designated by the Director of Provider Investigations, who: (1) analyzes the investigative report and makes a decision to sustain, alter, or reverse the original finding;(2) completes the review within 14 calendar days after receipt of the request; and(3) notifies the appeal requestor of the appeal decision; and(4) notifies the service provider, victim, or reporter, as appropriate, if the finding changed.26 Tex. Admin. Code § 711.911
Adopted by Texas Register, Volume 41, Number 34, August 19, 2016, TexReg 6224, eff. 9/1/2016; Amended by Texas Register, Volume 43, Number 07, February 16, 2018, TexReg 0906, eff. 3/1/2018; transferred from Tex. Admin. Code § 711.911 by Texas Register, Volume 44, Number 21, May 24, 2019, TexReg 2617, eff. 6/15/2019