Within 24 hours or the next working day following receipt of an allegation that relates to a general complaint, as described in § 711.7(2) of Title 40 (relating to What does APS not investigate under this chapter?), the investigator makes notifications per § 711.401(a) of Title 40 (relating to Who and when does the investigator notify for allegations of abuse, neglect, or exploitation and when is the identity of the reporter revealed?) if the service provider is identified at intake.
26 Tex. Admin. Code § 711.403