26 Tex. Admin. Code § 356.1404
Current through Reg. 49, No. 45; November 8, 2024
If a contractor subcontracts the answering of the hotline, it must have the subcontractor arrangement approved by the Health and Human Services Commission (HHSC) and must develop, maintain, and comply with a written policy and procedure that addresses how the subcontractor meets HHSC's training requirements for all direct service staff and will ensure immediate access to the contractor's services.
26 Tex. Admin. Code § 356.1404