Section 114.70 - Responsibilities of Licensees and Accredited Facilities(a) Persons to whom a license has been issued shall return the license to the department upon the surrender, revocation or suspension of the license.(b) All applicants, licensees, registrants and accredited facilities shall notify the department of any change(s) of name or mailing address. Accredited facilities shall notify the department of any change(s) in the facility name, the name of the safety manager and the practitioner in charge, the mailing address and physical address. Written notification to the department and the appropriate fee shall be submitted to the department within thirty (30) days after a change is effective. Changes in a facility's physical location or ownership require a new application for accreditation.(c) Name changes. Before the department will issue a new license certificate and identification card, notification of name changes must be received by the department. Notification shall include a copy of a marriage certificate, court decree evidencing the change, or a Social Security card reflecting the licensee's or registrant's new name.(d) Consumer complaint information notices. All licensees, registrants and accredited facilities, excluding facilities that a licensee visits to treat patients, such as hospitals, nursing homes or patients' homes, shall prominently display a consumer complaint notice or sign in a waiting room or other area where it shall be visible to all patients. Lettering shall be at least one-fourth inch, or font size 30, in height, with contrasting background, containing the department's name, website, mailing address, and telephone number for the purpose of directing complaints to the department regarding a person or facility regulated or requiring regulation under the Act. Script or calligraphy prints are not allowed. The notice shall be worded as specified by the department.(e) Itemized billing. A facility must provide itemized billing in accordance with Health and Safety Code, Chapter 185, and must not pursue debt collection against a patient for a provided health care service or supply, without having first done so. Failure of a facility to comply is a ground for enforcement action under Occupations Code, Chapters 51 and 605, and these rules. The itemized bill must, in addition to any other requirement of Health and Safety Code, Chapter 185, include: (1) a plain language description of each distinct health care service or supply provided to the patient;(2) if the facility sought or is seeking reimbursement from a third party, any billing code submitted to the third party and the amounts billed to and paid by that third party; and(3) the amount the facility alleges is due from the patient for each service and supply provided to the patient.16 Tex. Admin. Code § 114.70
Adopted by Texas Register, Volume 41, Number 25, June 17, 2016, TexReg 4467, eff. 10/1/2016; Amended by Texas Register, Volume 49, Number 32, August 9, 2024, TexReg 5950, eff. 8/15/2024