Section 0780-01-91-.08 - PROCEDURES FOR PUBLIC COMPLAINTS(1) Complaints concerning public adjusters shall be handled by the Consumer Insurance Services Section (or successor organizational unit) of the Department's Insurance Division.(2) The Consumer Insurance Services Section (or successor organizational unit) shall record and review all complaints received under this Rule, and the process for such review and disposition shall be the same as that for all other complaints submitted to the Consumer Insurance Services Section.(3) Upon receiving notice of a complaint from the Consumer Insurance Services Section, a public adjuster shall send a written response to the Consumer Insurance Services Section within thirty (30) days thereafter.Tenn. Comp. R. & Regs. 0780-01-91-.08
Original rule filed March 26, 2007; effective June 9, 2007.Authority: T.C.A. §§ 56-1-106, 56-6-909(d), 56-6-910(a), 56-6-919, 56-6-920, Title 56, Chapters 8 and 53.