Section 0780-01-82-.05 - REQUEST TO REVIEW(1)(a) Every insurer and rate service organization doing business in this state shall provide a process by which insureds may request the review of the application of the insurer's or rate service organization's rating system to that person's insurance coverage.(b) At a minimum, each process required in Subparagraph (a) of this Paragraph shall contain the following:1. The insurer or rate service organization shall have thirty (30) days, after receipt by the insurer or rate service organization of a written request to review, to consider the request to review and communicate its decision to the requesting party.2. The insurer or rate service organization shall provide its decision on the merits of the request in writing to the requesting party and shall specify the reason for its decision.(2) Every insurer shall provide to its insureds a copy of its process at the time of the initial issuance of the insurance policy. In the event an insurer changes its process, it shall notify its insureds no later than at the time of the next renewal.Tenn. Comp. R. & Regs. 0780-01-82-.05
Original rule filed December 11, 2007; effective February 24, 2008.Authority: T.C.A. §§56-5-309(b) and (d) and 56-5-314(c).