Section 0780-01-70-.09 - PROCEDURES FOR PUBLIC COMPLAINTS(1) Complaints concerning charitable organizations regulated under Title 56, Chapter 52 and this Chapter or other applicable insurance law shall be handled by the Consumer Insurance Services Section (or successor organizational unit) of the Department's Insurance Division.(2) The Consumer Insurance Services Section (or successor organizational unit) shall record and review all complaints received under this Rule, and the process for such review and disposition shall be the same as that for all other complaints submitted to the Consumer Insurance Services Section.(3) Upon receiving notice of a complaint from the Consumer Insurance Services Section, a charitable organization licensed under this Chapter shall send a written response to the Consumer Insurance Services Section within thirty (30) days thereafter.Tenn. Comp. R. & Regs. 0780-01-70-.09
Public necessity rule filed February 2, 2009; effective through July 17, 2009. Public necessity rule filed February 2, 2009, and effective through July 17, 2009, expired effective July 18, 2009; rule reverted to its previous status. Original rule filed May 5, 2009; effective July 19, 2009.Authority: T.C.A. §§ 56-8-107, 56-52-101 through 56-52-111 and 2008 Public Acts, Chapter 831.