If a provider agency intends to terminate services to a consumer, the provider agency must notify the consumer in writing at least ten working days before the service is terminated. If a written notice is not an appropriate format for the consumer, the provider agency must also provide the notice in a format that is appropriate for the consumer involved.
The notice must contain the reason for the termination and an explanation of the consumer's right to file a grievance with the provider agency.
At the same time the provider agency sends notice to the consumer, it must also send a copy of the notice to each of the consumer's service providers, the Department of Social Services, and the Department of Human Services.
If the provider agency's management staff determines that an abusive, dangerous, or unsafe situation exists, the provider agency may immediately terminate the services without serving the ten-day notice on the consumer. However, the provider agency shall immediately notify the consumer in writing of the reason for the termination and an explanation of the consumer's right to file a grievance with the provider agency. If a written notice is not an appropriate format for the consumer, the provider agency must also provide the notice in a format that is appropriate for the consumer involved.
S.D. Admin. R. 67:54:06:18.01
General Authority: SDCL 28-6-1(4)(6).
Law Implemented: SDCL 28-6-1(4)(6).