S.D. Admin. R. 20:10:33:21
Each local exchange company shall make all reasonable efforts to prevent interruptions of access line service. When interruptions occur, the exchange carrier shall reestablish access line service with the shortest possible delay consistent with the physical conditions encountered, the available work force, and normal safety practices. Priority shall be given to a residential customer who verifies in writing to the company that telecommunications service is essential due to an existing medical condition of the customer, a member of the customer's family, or any permanent resident of the premises where service is rendered. Priority shall also be given to an entity that verifies in writing to the company that telecommunications services are needed to protect the public's health, safety, and welfare.
S.D. Admin. R. 20:10:33:21
General Authority: SDCL 49-31-77, 49-31-85.
Law Implemented: SDCL 49-31-3, 49-31-77, 49-31-85.