Statutes, codes, and regulations
South Dakota Administrative Rules
Title 20 - PUBLIC SAFETYArticle 20:10 - PUBLIC UTILITIES COMMISSION
Chapter 20:10:07 - Telecommunications subscriber billing rules
Section 20:10:07:05 - Interruptions and refunds

S.D. Admin. R. 20:10:07:05

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Current through Register Vol. 51, page 67, December 16, 2024
Section 20:10:07:05 - Interruptions and refunds

If the subscriber's service is interrupted for reasons other than the subscriber's negligence or a willful act of the subscriber and the service remains out of order for more than 24 hours after being reported or found to be out of order, the telecommunications company shall make an adjustment or refund to the subscriber. The refund to the subscriber shall be the pro rata part of the monthly charge for the period of days and for that portion of the service and facilities rendered useless or inoperative by the outage. The refund may be accomplished by a credit on subsequent bills for telecommunications service.

S.D. Admin. R. 20:10:07:05

SL 1975, ch 16, § 1; 12 SDR 85, effective 11/24/1985; 12 SDR 151, 12 SDR 155, effective 7/1/1986; 21 SDR 81, effective 11/3/1994.

General Authority: SDCL 49-31-5.

Law Implemented: SDCL 49-31-5.