Section 230-RICR-30-20-3.11 - Enforcement ActionsA. Complaints. The Department shall have authority to investigate all complaints against AMCs for violations of R.I. Gen. Laws § 5-20.9-1, et seq., or this Part. In furtherance thereof, the Department shall notify the AMC in writing of the Department's receipt of a complaint, enclosing a copy thereof. The AMC shall within twenty (20) days from the date of the Department's letter, file with the Department a written answer to the complaint. The Department shall review the answer and submit a copy thereof to the complainant for further response, if necessary. Upon receipt of the response, the Department will then evaluate the complaint and response thereto and the matter will be handled in compliance with the Department's applicable procedures and regulations for such matters. The Department may, upon its own motion, with or without a complaint, notice a hearing for the purposes of further investigating whether to sanction a Registrant or other Person.B. All hearings and enforcement actions shall be conducted in accordance with the Administrative Procedures Act, R.I. Gen. Laws § 42-35-1 et seq., and the Department's Rules of Procedure for Administrative Hearings, Part 10-00-2 of this Title. C. It is sufficient cause for denial, suspension or revocation of an AMC Registration if an owner, controlling person, principal or employee of an AMC has been found by the Department to be responsible for any act or omission that would be cause for refusing, suspending, or revoking a Registration. 230 R.I. Code R. 230-RICR-30-20-3.11