230 R.I. Code R. 230-RICR-30-05-3.7

Current through December 3, 2024

Section 230-RICR-30-05-3.7 - Complaints/Hearings

A. Complaints. All complaints against Licensees or other Persons for violations of this Regulation or the Act shall be investigated by the Department. In furtherance thereof, the Department shall notify the Licensee or Person in writing of the Department's receipt of the complaint, enclosing a copy thereof. The Licensee or Person shall within ten (10) days from the date of the Department's letter to the Licensee file with the Department a written answer to the complaint. The Department shall review the answer and submit a copy thereof to the complainant for further response, if necessary. Upon receipt of the response, the Department will then evaluate the complaint and response thereto and the matter will be handled in compliance with the Department's applicable procedures and regulations for such matters. The Department may, upon its own motion, with or without a complaint, notice a hearing for the purposes of further investigating whether to sanction a Licensee or other Person.

B. Hearings. The notice for and conduct of any hearings held pursuant to this Regulation or Act shall be governed by the applicable provisions of the Act, the Department's Rules of Procedure for Administrative Hearings (Part 10-00-2 of this Title) and the Rhode Island Administrative Procedures Act (R.I. Gen. Laws § 42-35-1 et seq.).