230 R.I. Code R. 230-RICR-30-05-2.17

Current through December 3, 2024

Section 230-RICR-30-05-2.17 - Records of Transactions to be Maintained

A. All Licensees must maintain at a minimum the following information in its records for each motor vehicle repaired for a two (2) year period:

1. Consumer's name;

2. Consumer's address;

3. Vehicle make, model and year;

4. Vehicle VIN (Vehicle Identification Number);

5. Written authorization from the consumer to repair the vehicle;

6. All invoices and receipts in connection with repairs made on the vehicle;

7. The final repair bill, including but not limited to an itemized listings of manufactured parts, used parts and generic parts used in the repair;

8. Insurance estimate(s);

9. Any document wherein the consumer directs the insurance payment from the Insurer directly to the Licensee;

10. Any document wherein the Licensee references subcontracted work on the vehicle;

11. Any scan done on the vehicle;

12. Any document describing the vehicle's frame measurements and calibrations;

13. Any document wherein the Licensee and the Consumer agree to repairs different from those outlined in the Insurance estimate;

14. Any photographs taken of the vehicle by the Licensee; and

15. Any document, including but not limited to notices, appraisals, estimates and/or any written consent, required to be provided by the auto body shop to its customer pursuant to R.I. Gen. Laws § 27-10.2-2.

B. All records kept in accordance with this Regulation must be maintained at the address at which the premises is Licensed and available for inspection during regular business hours.

C. CLASS A LICENSEES ONLY. For at least five (5) years, Class A Licensees shall also maintain the information identified in § 2.17(A) of this Part and whatever additional information is necessary to identify what work they performed on the vehicle as a part of their lifetime warranty on repairs that is valid against workmanship defects.

230 R.I. Code R. 230-RICR-30-05-2.17

Amended effective 5/26/2022