218 R.I. Code R. 218-RICR-20-00-2.28

Current through December 3, 2024

Section 218-RICR-20-00-2.28 - Methods of Collecting Claims

A. The agency may collect payment for claims using one (1) of the following methods.

1. Reducing benefits prior to issuance, including allotment reduction and offsets to restored benefits;

2. Deducting benefits after issuance from electronic benefit transfer (EBT) accounts with the client's written permission;

3. Accepting cash, including checks, money orders, and credit or debit cards;

4. Participation in the State Tax Offset Program.

B. Any payment for a claim is accepted whether it represents full lump sum repayment or partial payment.

C. The agency accepts installment payments made for a claim as part of a negotiated repayment agreement for non-participating households.

2.28.1Reduction in Benefit Allotment

A. CCRU will automatically collect payments for any claim by reducing the amount of monthly benefits that a household receives. The amount reduced is limited to ten percent (10%) of the household's monthly allotment.

B. The agency shall not reduce the initial allotment when the household is first certified.

C. The agency will not use additional collection methods against individuals in a household that is already having its allotment reduced unless the household voluntarily makes additional payments.

2.28.2Benefits from EBT Accounts

A. A household is allowed to pay its claim using benefits from its EBT account. However, the following requirements must be met:

1. For collecting from active or reactivated EBT accounts, written permission must be obtained in advance;

2. The agreement must include:

a. A statement that this collection activity is strictly voluntary;

b. The amount of the payment;

c. The frequency of the payments (i.e., whether monthly or one-time only);

d. The duration of the agreement; and

e. A statement that the household may revoke this agreement at any time.

2.28.3Over-Payment of a Claim

If a household has overpaid a claim, the agency must pay the household any amounts overpaid as soon as possible after the overpayment becomes known. The household is paid by whatever method the agency deems appropriate, considering the household's circumstances.

218 R.I. Code R. 218-RICR-20-00-2.28

Adopted effective 1/6/2019
Amended effective 2/16/2020
Amended effective 2/27/2022
Amended effective 11/11/2022
Amended effective 8/26/2023
Amended effective 11/4/2023