212 R.I. Code R. 212-RICR-10-00-1.18

Current through December 3, 2024
Section 212-RICR-10-00-1.18 - Quality Performance/Improvement and Individual Satisfaction
A. All Organizations shall have written policies and procedures for assessing individual satisfaction with services and supports received, individual choice regarding services received, and individual involvement in monitoring and directing the provision of services.
B. The Organization shall have an effective, ongoing, Organization-wide quality performance/improvement program to evaluate the provision of services and supports to individuals that addresses the quality requirements of the BHO and DDO regulations.

212 R.I. Code R. 212-RICR-10-00-1.18

Adopted effective 1/7/2019