Or. Admin. Code § 582-020-0020
Current through Register Vol. 64, No. 1, January 1, 2025
Section 582-020-0020 - Notice of Dispute Resolution Rights(1) The Program shall provide a written Notice of Dispute Resolution Rights to the client or, if appropriate, the client's representative: (a) At the time the client applies for vocational rehabilitation services;(b) At the time the client is assigned to a category during an order of selection;(c) At the time the individualized plan for employment (IPE) is developed; and(d) Whenever vocational rehabilitation services are reduced, suspended, or terminated.(2) The Notice of Dispute Resolution Rights shall include the following information:(a) Statement about the continuum of dispute resolution processes available to the client, including problem-solving, informal dispute resolution, mediation and an impartial due process hearing;(b) Where and how to file the request, including the names and addresses of individuals with whom requests may be filed, and relevant timeframes;(c) The procedures for the assignment of mediators and Impartial Hearing Officers (IHO) to a particular case;(d) The availability of the Client Assistance Program to assist the client with mediation or a hearing, including contact information;(e) That interpreters and materials in alternative formats are available, if needed.Or. Admin. Code § 582-020-0020
VRD 21, f. & ef. 3-5-76; VRD 1-1981, f. & ef. 12-1-81; VRD 1-1990, f. & cert. ef. 11-26-90; VRD 2-1993, f. & cert. ef. 9-15-93; VRD 4-1997, f. & cert. ef. 11-20-97; VRS 1-2004, f. & cert. ef. 1-30-04; VRS 3-2020, amend filed 02/21/2020, effective 3/6/2020; VRS 1-2023, amend filed 03/31/2023, effective 4/14/2023Statutory/Other Authority: ORS 344.530(2) & 344.590
Statutes/Other Implemented: ORS 183.310 - 183.550, 344.511 - 344.690 & 344.710 - 344.730