Statutes, codes, and regulations
Oregon Administrative Code
Chapter 461 - DEPARTMENT OF HUMAN SERVICES, SELF-SUFFICIENCY PROGRAMS
Division 115 - APPLICATION, REDETERMINATION, AND VERIFICATION
Section 461-115-0230 - Interviews

Or. Admin. Code § 461-115-0230

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Current through Register Vol. 63, No. 12, December 1, 2024
Section 461-115-0230 - Interviews
(1) In the Refugee Assistance (REF), Refugee Assistance Medical (REFM), and Temporary Assistance for Needy Families (TANF) programs,
(a) An interview with an adult in the filing group (see OAR 461-110-0330 and OAR 461-110-0430) or the authorized representative (OAR 461-115-0090) of the filing group is required at initial application and renewal of benefits.
(b) An interview may be conducted via phone, office visit or offsite location.
(c) A face-to-face interview must be granted at the applicant's request.
(2) For the purposes of this rule, "hardship" includes, but is not limited to:
(a) Care of a household member;
(b) An individual's age, disability (see OAR 461-001-0000), or illness;
(c) A commute of more than two hours from the individual's residence to the nearest branch office (see OAR 461-001-0000);
(d) A conflict between the individual's work or training schedule and the business hours of the branch office; and
(e) Transportation difficulties due to prolonged severe weather or financial hardship.
(3) In the Supplemental Nutrition Assistance Program (SNAP):
(a) An interview must be scheduled so that the filing group (see OAR 461-110-0370) has at least ten days to provide any needed verification before the deadline under OAR 461-115-0210.
(b) A face-to-face interview must be granted at the applicant's request.
(c) When an applicant misses the first scheduled interview appointment, the Department must inform the applicant by notice of the missed interview.
(d) An applicant who fails to attend a scheduled interview must contact the Department no later than 30 days following the filing date (OAR 461-115-0040) to be eligible for benefits.
(e) An adult (see OAR 461-001-0015) or primary person (see OAR 461-001-0015) in the filing group, an adult or primary person excluded from the filing group under OAR 461-110-0370(8)(b), or the authorized representative (see OAR 461-001-0000, 461-115-0090, and 461-135-0510) of the filing group is interviewed once every 12 months.
(4) In the Oregon Supplemental Income Program Medical (OSIPM) program, the Department must complete an interview with at least one individual authorized to sign the application under OAR 461-115-0071(3), except as follows:
(a) Individuals in a standard living arrangement (see OAR 461-001-0000) who are receiving Supplemental Security Income (SSI) or are in 1619(b) status are not required to complete an interview at initial application.
(b) Individuals who are receiving SSI or are in 1619(b) status are not required to complete an interview at annual redetermination.
(c) The interview requirement shall be waived at annual redetermination if the individual is unable to complete the interview due to incapacity and an authorized representative has not been designated.
(5) In the Qualified Medicare Beneficiaries (QMB) programs:
(a) Except for individuals receiving SSI, the Department must complete an interview with at least one individual authorized to sign the application under OAR 461-115-0071(3) at initial application.
(b) An interview is not required at redetermination except in the Qualified Medicare Beneficiaries-Disabled Worker (QMB-DW) program.
(6) In the REF and REFM programs, a face-to-face interview is required.
(7) In the Temporary Assistance for Domestic Violence Survivors (TA-DVS) program, the Department will conduct a required face-to-face interview with the survivor, unless there is a safety concern related to the domestic violence (see OAR 461-001-0000) situation or there is a hardship. An interview due to safety concern or hardship may be completed via phone, home visit, or offsite appointment.

Or. Admin. Code § 461-115-0230

AFS 80-1989, f. 12-21-89, cert. ef. 2-1-90; AFS 20-1990, f. 8-17-90, cert. ef. 9-1-90; AFS 20-1992, f. 7-31-92, cert. ef. 8-1-92; AFS 12-1993, f. & cert. ef. 7-1-93; AFS 2-1994, f. & cert. ef. 2-1-94; AFS 1-2000, f. 1-13-00, cert. ef. 2-1-00; AFS 9-2001, f. & cert. ef. 6-1-01; AFS 22-2001, f. & cert. ef. 10-1-01; AFS 5-2002, f. & cert. ef. 4-1-02; SSP 39-2009(Temp), f. 12-31-09, cert. ef. 1-1-10 thru 6-30-10; SSP 5-2010, f. & cert. ef. 4-1-10; SSP 7-2010(Temp), f. & cert. ef. 4-1-10 thru 6-30-10; SSP 18-2010, f. & cert. ef. 7-1-10; SSP 22-2011(Temp), f. & cert. ef. 7-22-11 thru 1-18-12; SSP 35-2011, f. 12-27-11, cert. ef. 1-1-12; SSP 7-2012(Temp), f. & cert. ef. 2-29-12 thru 8-27-12; SSP 25-2012, f. 6-29-12, cert. ef. 7-1-12; SSP 15-2014, f. & cert. ef. 7-1-14; SSP 25-2015, f. 9-29-15, cert. ef. 10/1/2015; SSP 10-2017, f. 3-24-17, cert. ef. 4/1/2017; SSP 33-2017, amend filed 12/8/2017, effective 1/1/2018; SSP 8-2019, amend filed 03/13/2019, effective 4/1/2019; SSP 23-2019, amend filed 10/21/2019, effective 10/22/2019; SSP 77-2021, temporary amend filed 12/20/2021, effective 1/1/2022 through 6/29/2022; SSP 5-2022, amend filed 02/02/2022, effective 2/2/2022; SSP 43-2022, temporary amend filed 08/18/2022, effective 08/18/2022 through 02/13/2023; SSP 48-2022, amend filed 09/27/2022, effective 10/1/2022; SSP 59-2022, amend filed 12/27/2022, effective 1/1/2023; SSP 19-2023, amend filed 06/20/2023, effective 7/1/2023; SSP 37-2023, minor correction filed 07/18/2023, effective 7/18/2023; SSP 3-2024, minor correction filed 02/21/2024, effective 2/21/2024; SSP 55-2024, amend filed 09/30/2024, effective 10/1/2024

Statutory/Other Authority: ORS 411.060, 411.404, 411.706, 411.816, 412.049, 414.826, 414.839 & ORS 409.050

Statutes/Other Implemented: ORS 411.060, 411.404, 411.706, 411.816, 412.049, 414.826, 414.839, ORS 409.050, ORS 409.010, 411.070, 414.025, 414.231, 412.072 & 42 CFR 435.909