Or. Admin. Code § 291-109-0205

Current through Register Vol. 63, No. 12, December 1, 2024

Section 291-109-0205 - Grievance and Appeal Timelines

(1) Grievances must be received by the institution grievance coordinator or designee within 14 calendar days from the date of the incident or issue being grieved, unless the AIC can satisfactorily demonstrate why the grievance could not be timely filed. Untimely grievances will be denied and returned to the AIC with a statement of the rule.

(2) A grievance response will be sent to the AIC within 35 calendar days from the date the grievance was accepted by the institution grievance coordinator, unless further review is necessary to fully respond to the AIC's grievance, in which case the AIC will be notified that the department will respond within an additional 14 calendar days.

(3) Initial appeals must be received by the institution grievance coordinator or designee within 14 calendar days from the date the initial grievance response was sent to the AIC unless the AIC can satisfactorily demonstrate why the initial appeal could not be timely filed. Untimely initial appeals will be denied and returned to the AIC with a statement of the rule.

(4) A response to the initial appeal will be sent to the AIC within 35 calendar days from the date the initial appeal was accepted, unless further review is necessary to fully respond to the AIC's initial appeal, in which case the AIC will be notified that the department will respond within an additional 14 calendar days.

(5) Final appeals must be received by the institution grievance coordinator or designee within 14 calendar days from the date the initial appeal response was sent to the AIC unless the AIC can satisfactorily demonstrate why the final appeal could not be timely filed. Untimely final appeals will be denied and returned to the AIC with a statement of the rule.

(6) A response to the final appeal will be sent to the AIC within 35 calendar days from the date the final appeal was accepted, unless further review is necessary to fully respond to the AIC's final appeal, in which case the AIC will be notified that the department will respond within an additional 14 calendar days.

(7) If the deadline for submitting a grievance or appeal falls on a weekend or legal holiday, that grievance or appeal will be deemed timely if the grievance or appeal form is timely dated by the AIC and the institution grievance coordinator receives the grievance or appeal during the first business day following the weekend or legal holiday in which the deadline passed.

(8) Grievances, grievance appeals, or responses may be consolidated by the department.

Or. Admin. Code § 291-109-0205

DOC 16-2019, adopt filed 10/18/2019, effective 10/18/2019

Statutory/Other Authority: ors 179.040, 179.321, 179.360, 423.020, 423.030 & 423.075

Statutes/Other Implemented: ors 179.040, 179.321, 179.360, 423.020, 423.030 & 423.075