Okla. Admin. Code § 165:35-23-1

Current through Vol. 42, No. 7, December 16, 2024

Section 165:35-23-1 - Denial of service to a consumer

(a) A utility may refuse to provide service to an applicant or consumer from whom there remains owing an unpaid account for service of a similar character previously supplied to such applicant or consumer at any location in Oklahoma by an electric utility governed by this Chapter. The utility shall not be required to provide service to an applicant or consumer who uses an alias, trade name, business name, the name of a relative or other person as a device to escape payment of an unpaid obligation for utility service provided to such applicant or consumer; however, subject only to the above, the utility may not require a payment of unpaid utility bills of any other person, except where the previous consumer remains an occupant or user, as a condition to furnishing utility service.

(b) A utility shall not deny service to a consumer for failure to pay any obligation to the utility except the amount due for utility service actually furnished.

(c) The utility may refuse to provide service to an applicant when the applicant has not provided an acceptable valid and non-expired proof of identity. Acceptable valid and non-expired proof of identity may include the following:

(1) Driver's license or state identification card;

(2) Department of Defense identification;

(3) Employment identification;

(4) Social Security card;

(5) Student identification card;

(6) Passport;

(7) Birth certificate; or

(8) Any other verifiable proof which would establish identity.

Okla. Admin. Code § 165:35-23-1

Amended at 10 Ok Reg 2633, eff 6-25-93

Amended by Oklahoma Register, Volume 36, Issue 21, July 15, 2019, eff. 7/25/2019