Okla. Admin. Code § 165:30-7-33

Current through Vol. 42, No. 4, November 1, 2024

Section 165:30-7-33 - Technical failure

(a) Technical failure of an electronic system may occur. Users should provide information, documents or payments in advance of any deadline to ensure timely filing.

(b) A User whose deadline passes without appropriate information, documents or payments made as the result of a technical failure of the electronic system may seek appropriate relief from the Commission. Relief regarding enforcement actions taken by law enforcement, other than by the Commission, cannot be sought at the Commission.

(c) Failures not originating with the electronic system, such as phone line problems, problems with the user's internet service provider, or hardware or software problems, will not constitute a technical failure or excuse an untimely filing.

(d) A User may be able to make changes to information or documents after they have been electronically submitted, depending upon the application process. If a correction cannot be made, relief will have to be sought using established rules and procedures.

Okla. Admin. Code § 165:30-7-33

Adopted by Oklahome Register, Volume 33, Issue 23, August 15, 2016, eff. 9/1/2016