Okla. Admin. Code § 165:30-26-10

Current through Vol. 42, No. 7, December 16, 2024

Section 165:30-26-10 - Receipt of nonconsensual towing rate complaints

(a) Any nonconsensual towing rate complaint received by the Commission or any of its Divisions shall be recorded immediately upon receipt in such format as the Commission may designate.

(b) A written acknowledgement of receipt of a nonconsensual towing rate complaint will be communicated to the complainant, alleged violator, and other relevant parties, if known, within seven (7) calendar days following receipt of the nonconsensual towing rate complaint and shall provide the status of the nonconsensual towing rate complaint at that time. The written acknowledgement shall contain information necessary to identify the tow. The wrecker service invoice number, vehicle identification number, date, and time of the tow are examples of the kind of information that may be provided. The written acknowledgement shall also request initial records needed to commence the complaint investigation. Nothing herein restricts the Commission from requiring and examining additional records necessary to fully investigate a complaint.

Added at 30 Ok Reg 1042, eff 7-1-13