10A N.C. Admin. Code 70K.0208

Current through Register Vol. 39, No. 12, December 1, 2024

Section 70K .0208 - GRIEVANCE PROCEDURES

(a) A residential maternity home shall provide to each resident, parents, guardians or legal custodians of minors, upon placement:

(1) a written description of policies and procedures that the resident her parents, guardian or legal custodian follows to register complaints;

(2) information about resident's and family's' rights;

(3) the process for appealing a decision or action of the agency; and

(4) the process of resolution of a complaint.

(b) Upon resolution of a grievance, the agency shall maintain a copy of the complaint and the resolution in the resident's case record.

10A N.C. Admin. Code 70K .0208

Authority G.S. 131D-1; 143B-153;
Eff. October 1, 2008;
Pursuant to G.S. 150B-21.3A, rule is necessary without substantive public interest Eff. April 5, 2016.

Authority G.S. 131D-1; 143B-153;
Eff. October 1, 2008.