During the course of any hearing, the hearing officer, in addition to the other powers specifically conferred upon them, shall have full authority to control the conduct and procedure of the hearing and the record thereof, to admit or exclude testimony or other evidence, and to rule upon all motions and objections. It shall be the duty of the hearing officer to see that a full inquiry is made into all the facts in issue and to obtain a complete record of all facts necessary for a fair determination of the issues. The hearing officer shall have the right to call and examine witnesses, to direct the production of papers or other matter present in the hearing room, and to introduce documentary or other evidence. The hearing officer may, at their discretion, conduct the hearing by videoconference in whole or in part.
N.Y. Comp. Codes R. & Regs. Tit. 12 § 253.11