N.M. Admin. Code § 8.370.15.46
Current through Register Vol. 35, No. 23, December 10, 2024
The boarding home must investigate complaints made by a resident, caregiver or guardian regarding treatment or care, or regarding the lack of respect for the resident's property and must document both the existence of the complaint and the resolution of the complaint. The boarding home's investigation of a complaint(s) must be initiated within three working days of receipt of the complaint.
N.M. Admin. Code § 8.370.15.46