N.M. Admin. Code § 8.308.8.13

Current through Register Vol. 35, No. 23, December 10, 2024

Section 8.308.8.13 - MEMBER HEALTH EDUCATION

The MCO shall provide health education to its members. Health education is intended to advise or inform the MCO members about issues related to healthy lifestyles, situations that affect or influence health status, behaviors that affect or influence health status or methods of medical treatment.

A. The MCO shall develop a member health education plan that uses classes, individual or group sessions, videotapes, written materials, media campaigns and modern technologies (e.g. mobile applications and tools).

(1) All educational materials shall be provided in a manner and format that is easily understood by a member.

(2) The MCO shall notify its members of the schedule of educational events and shall post such information on its website.

B. The MCO shall distribute a quarterly newsletter that is intended to educate members about the managed care system, the proper utilization of services, and to encourage utilization of preventative care services.

N.M. Admin. Code § 8.308.8.13

8.308.8.13 NMAC - N, 1-1-14, Adopted by New Mexico Register, Volume XXIX, Issue 08, April 24, 2018, eff. 5/1/2018