N.M. Admin. Code § 18.60.6.10

Current through Register Vol. 35, No. 17, September 10, 2024

Section 18.60.6.10 - OPERATOR OR RECORDED MESSAGE REQUIRED

For 811 calls received after normal working hours, one-call notification systems shall process phone emergency or damage requests immediately. For all other 811 calls have either an operator or a recorded message that provides the following information to callers:

A. a statement the call is being received after normal working hours and that the caller should call back during specified normal working hours;

B. a statement that locate requests can be made by either a specified fax number or by a specified web address; and

C. a statement that locate requests made either via fax or via the specified web address will be considered received at 8:00 a.m. on the next working day.

N.M. Admin. Code § 18.60.6.10

18.60.6.10 NMAC - N, 2-28-07

Amended by New Mexico Register, Volume XXV, Issue 24, December 30, 2014, eff. 12/30/2014