N.M. Admin. Code § 17.11.9.13
When an affected subscriber requests a copy of the Commission's protest form, a rural incumbent telecommunications carrier shall provide a copy of the following instructions together with the form contained in 17 NMAC 13.9.12 [now 17.11.9.12 NMAC]:
Instructions for Protesting an Rural Incumbent Telecommunications Carrier's Residential Local Exchange Service Proposed Rate Increase
17 NMAC 13.9 [now 17.11.9 NMAC], Retail Rate Filing Procedures for Incumbent Rural Telecommunications Carriers, implements NMSA 1978, Section 63-9H-7(1999), a state law passed in 1999 that allows an incumbent rural telecommunications carrier to propose rate increases for residential local exchange service to its customers. If two and one-half percent of all affected subscribers protest to the Commission, the Commission may review the rate increase in a formal rate case. If fewer than two and one-half percent of all affected subscribers protest, the rate increase will go into effect without Commission review.
To file a protest, you must be a subscriber of the incumbent rural telecommunications carrier seeking an increase in rates. The protest must be received by the Commission within sixty (60) days from the date the notice of the proposed rate change was sent to affected subscribers.
To protest, fill out the enclosed protest form as completely as possible. You may leave the case number blank and you do not need to fill out the information about attorneys if you do not have an attorney.
You should deliver a copy of the protest and any accompanying documents to the incumbent rural telecommunications carrier either in person or by mail.
You must also file an original and fourteen (14) copies of the protest form and any accompanying documents.
If you file the protest in person, bring it to: New Mexico Public Regulation Commission, Marian Hall, 224 East Palace Avenue, Santa Fe, New Mexico 87501-2013
If you file the protest by mail, send it to: New Mexico Public Regulation Commission, P.E.R.A. Building, P.O. Box 1269, Santa Fe, NM 87504-1269
For more information, you may call the Commission at 505-827-6940, or contact the incumbent rural telecommunications carrier.
N.M. Admin. Code § 17.11.9.13