N.M. Admin. Code § 17.11.4.15

Current through Register Vol. 35, No. 23, December 10, 2024

Section 17.11.4.15 - DISCONTINUANCE OF SERVICE

Any entity holding a certificate of public convenience and necessity or a certificate of registration to provide resold intrastate telecommunications services and/or intrastate operator services shall do the following prior to discontinuing its service in order to ensure that continued quality of service and consumer interests are ensured and protected:

A. No later than sixty days prior to discontinuing its service, the entity shall file with the commission a notice of discontinuance of service containing the following information:

(1) The number of customers affected.

(2) The form of notification to be given to each customer.

(3) Any outstanding debts to local exchange carriers or other carriers whose facilities and services are used to provide resold intrastate long distance telecommunications services and/or intrastate operator services.

(4) The arrangement for satisfying such debts prior to and after discontinuance of service.

B. No later than forty-five days prior to the date the entity proposes to discontinue its service, the entity shall notify all of its customers of its notice of discontinuance of service and of the proposed date and time of the discontinuance of service and any provisions it has made for continuation of its service, if applicable.

C. No later than thirty days after the notice of discontinuance of service is filed, the commission shall issue either:

(1) a request for further information from the entity, or;

(2) a certificate of approval for discontinuing the service; or

(3) a notice of inquiry into the discontinuance which may be subject to the notice and hearing requirements set forth in the commission's rules of procedure.

N.M. Admin. Code § 17.11.4.15

11-15-96; Recompiled 12/31/01