Current through Register Vol. 35, No. 23, December 10, 2024
Section 17.11.15.15 - PAYPHONE SERVICE AND EQUIPMENT REQUIREMENTSThe following requirements apply to all payphones operating in New Mexico, except institutional payphones, and are the responsibility of the payphone provider:
A. Each outdoor payphone must have lighting at night if alternating current is available within fifty feet of the payphone.B. Coinless payphones are permitted only when at least one coin-operated payphone is available at the same location. All coin-operated payphones must be capable of accepting nickels, dimes and quarters.C. The dial tone must be available without coin.D. Immediate coin return shall be required for uncompleted coin calls.E. The payphone instrument must be maintained in good repair.F. Payphones operating in New Mexico must comply with all applicable federal, state and local laws regarding accessibility by hearing impaired or physically disabled persons.G. All payphones installed in New Mexico must provide both local and toll service.H. A separate public access line is required for each payphone instrument installed.I. An audible bell or other sound shall be required to indicate an incoming call.J. Payphone providers shall check each payphone location at least monthly in order to ensure that they have made a local telephone directory available at each payphone location.K. The payphone provider may place reasonable limitations on the duration of local calls made to or from a payphone, but no time limits may be placed on emergency phone calls.L. All payphones operating in New Mexico shall allow the consumer to use "800" and "950" access code numbers as well as equal access codes to obtain access to the consumer's desired provider of operator services.M. All payphones must connect the consumer to the operator service provider of the consumer's choice as quickly as the payphone provider's equipment allows.N.M. Admin. Code § 17.11.15.15