N.J. Admin. Code § 8:17-13.15

Current through Register Vol. 56, No. 21, November 4, 2024

Section 8:17-13.15 - Procedure to request a complaint investigation

(a) Persons who wish to file a complaint shall file the complaint in writing with the Procedural Safeguards Office, subject to (d) below.

(b) A complaint shall:

1. Identify the requirement of Federal or State early intervention law that an individual, program, or agency has violated;

2. Identify the individual, program, or agency that is alleged to have made the violation;

3. State the facts on which the complaint is based; and

4. Contain the signature of the individual filing the complaint, or the signature of an individual authorized to act on behalf of an organization.

(c) The alleged violation shall have occurred not more than one year before the date that the complainant files the complaint with the Procedural Safeguards Office, unless a longer period is reasonable because:

1. The alleged violation continues for that child or other children; or

2. The complainant is requesting reimbursement or corrective action for a violation that occurred not more than three years before the date on which the complainant files the complaint with the Procedural Safeguards Office.

(d) The Procedural Safeguards Office shall accept verbal complaints from a parent.

(e) If a parent wishes to file a complaint, the service coordinator and/or the local or regional provider agency shall assist the parent, in the parent's primary language and/or mode of communication, to the maximum extent possible, to prepare the complaint in written form.

(f) A parent may request assistance from the Procedural Safeguards Office in filing a complaint.

N.J. Admin. Code § 8:17-13.15