While this chapter attempts to minimize discretionary action on the part of individuals administering Home Energy Assistance, there are situations which are only generally covered by existing policy guidelines. In cases of this nature, the County Welfare Agency (CWA) worker or community action agency (CAA) or other non-profit agency worker shall be expected to make a judgment, based on his or her experience and/or knowledge of the program, which can be defended as both reasonable and prudent. Any such circumstance shall be fully documented in the case record. Questionable situations for which the worker cannot make such judgment should be referred to DCA or Department of Human Services (DHS).
N.J. Admin. Code § 5:49-1.3
See: 29 N.J.R. 940(a).
Inserted reference to CAA or other non-profit agency worker and substituted "DCA or DHS" for "the Home Energy Assistance Unit for direction".
Adopted concurrent proposal, R.1997 d.207, effective 4/25/1997.
See: 29 N.J.R. 940(a), 29 N.J.R. 2473(a).
Amended by R.2005 d.130, effective 5/2/2005.
See: 37 N.J.R. 18(a), 37 N.J.R. 1518(b).
In the second sentence, substituted "County Welfare Agency (CWA) worker or community action agency (CAA)" for "the CWA worker or CAA" following "In cases of this nature,", inserted "Department of Human Services" preceding "(DHS)" in the last sentence.