N.J. Admin. Code § 13:45G-1.3
The following words and terms, when used in this chapter, shall have the following meanings unless the context clearly indicates otherwise:
"Administrative hearing in a contested case" for the purpose of this chapter commences with the filing by or on behalf of a board of an administrative complaint, provisional order of discipline, notice of violation, uniform penalty letter, or other charging document against a licensee based on a consumer complaint and concludes upon the filing or execution of the board's final disposition.
"Attorney General's designee" means a senior member of the staff of the Attorney General, the Director of the Division of Consumer Affairs, or a Deputy Director of the Division of Consumer Affairs designated by the Attorney General to approve the tolling of the 120-day period within which a board, the Director or the Attorney General shall render a final disposition of a consumer complaint.
"Board" means any of the boards listed in 45:1-15.
"Consumer" means an individual who seeks or receives services provided by a licensee or a person who is authorized to act on behalf of that individual.
"Consumer complaint" means an accusation made by a consumer against a licensee, supported by all of the information and documentation available to the complainant that the board, Director through the Attorney General or Attorney General deems necessary to resolve the accusation or refer the matter for investigation.
"Director" means the Director of the Division of Consumer Affairs.
"Documented approval" means a writing, including an e-mail or other electronic document, made by the Attorney General or the Attorney General's designee approving the tolling of the 120-day period for the resolution of a consumer complaint.
"Final disposition" of a consumer complaint means an oral or written order, entered after a hearing or other opportunity to be heard or by consent, or other document authorized by the board imposing discipline on a licensee, taking action against a licensee not constituting discipline, or finding that there is no cause for action.
N.J. Admin. Code § 13:45G-1.3