N.J. Admin. Code § 12:71-1.2
The following words and terms, when used in this chapter, shall have the following meanings unless the context clearly indicates otherwise:
"Act" means P.L. 2019, c. 470 (N.J.S.A. 34:21-8 through 15).
"Call center" means a facility or other operation whereby workers receive telephone calls or emails or other electronic communication for the purpose of providing customer assistance or other services. *A call center operation means a physical operation or shared work location.*
"Commissioner" means the Commissioner of the Department of Labor and Workforce Development, or his or her designee.
"Department" means the Department of Labor and Workforce Development.
"Employee" means "employee," as that term is defined at N.J.S.A. 34:11-4.1.
"Employer" means any business entity that, for the purpose of staffing a call center, employs 50 or more full-time employees in New Jersey for each working day during each of 20 or more calendar workweeks in the then-current, or immediately preceding, calendar year, or that for the purpose of staffing a call center, employs 50 or more employees in New Jersey for each working day during each of 20 or more calendar workweeks in the then-current, or immediately preceding, calendar year, who in the aggregate (that is, who collectively) work at least 1,500 hours, excluding overtime hours, in each such workweek. The 50-employee count for the purpose of defining "employer" does not include an individual who is employed principally for a purpose other than the staffing of a call center (for example, someone who works in the employer's accounting or human resources offices) and who has, during a period of unanticipated high customer volume of telephone calls, emails, or other electronic communication, been assigned for a limited duration to assist with call center functions.
"Full-time" means working an average of 30 or more hours per week.
N.J. Admin. Code § 12:71-1.2