N.J. Admin. Code § 10:37B-3.2

Current through Register Vol. 57, No. 1, January 6, 2025

Section 10:37B-3.2 - Provisions required in a consumer service agreement

(a) The consumer service agreement shall indicate the consumer's written acknowledgement that he or she understands the following terms of the agreement:

1. A list of available services for which there are no fees;

2. The fees for optional services to be provided (if any);

3. The consumer's rights (as specified in N.J.A.C. 10:37-4.5(h)1 through 6) and responsibilities, including expectations of the program and complaint process specified in N.J.A.C. 10:37-4.6(b);

4. A PA shall ensure that the consumer is afforded the opportunity to: be supported in an effort to achieve the wellness and recovery goals outlined in a fully developed WRAP(R) where one is available, and the consumer chooses to use that tool, and in the consumer's individualized rehabilitation plan;

5. The consumer's roles and responsibilities and consequences for program violations;

6. Service termination procedures; and

7. The location and accessibility of policy and procedure manuals.

(b) The consumer service agreement shall contain provisions indicating the voluntary nature of community support services. These agreement provisions shall state that:

1. The consumer has the right to refuse community support services;

2. In the event that the consumer residing in a DMHAS-subsidized residence refuses community support services, the consumer shall admit the PA to the residence, on a monthly basis, to discuss the consumer's progress toward wellness and recovery goals;

3. Consequences of violations of any rules or policies of the community support services agency, or any refusal of services, shall not have any effect on eviction from a residence, even if the rent is supported by public funds or a rental unit is owned by the PA, and that eviction can only occur with full process of State landlord-tenant law; and

4. The Division may enter residences of community support services consumers only to the extent and for the purposes that the consumer has agreed to permit monitoring in writing as part of a consumer services agreement, or as part of an individualized rehabilitation plan.

(c) Termination procedures in the consumer service agreement shall comport with the requirements in N.J.A.C. 10:37B-7.3.

N.J. Admin. Code § 10:37B-3.2

Adopted by 48 N.J.R. 1636(a), effective 8/15/2016