Section Saf-C 5406.02 - Subject Matter of ComplaintsComplaints submitted to the division as described in these rules shall be limited to complaints against transportation network companies, and not drivers, for failing to act in accordance with the certifications made by the applicant pursuant to Saf-C 5403.02(g), as well as complaints having the following subject matter:
(a) Operating as a transportation network company without a permit in violation of RSA 376-A:3;(b) Operating as a transportation network company as an entity other than a sole proprietorship without being authorized to conduct business in the state of New Hampshire through the New Hampshire secretary of state and remaining in good standing with that office;(c) Failure to notify drivers of the transportation network company's zero tolerance policy;(d) Failure to investigate rider complaints of drivers under the influence of drugs or alcohol, as required by RSA 376-A:11;(e) Failure to suspend driver access to the digital network upon a rider complaint of driving under the influence of drugs or alcohol, as required by RSA 376-A:11;(f) Allowing a driver to act as a driver on a transportation network company's digital platform, who does not meet the criteria of RSA 376-A:12; andN.H. Admin. Code § Saf-C 5406.02
Derived from Volume XXXVIII Number 15, Filed April 12, 2018, Proposed by #12491, Effective 4/2/2018, Expires 4/2/2028.