The "Contact and Trade Name Information" form required by Puc 408.01(a), Puc 408.02(a), Puc 409.04(e), and Puc 409.08(h), shall include:
(a) Utility filing information;(b) The toll-free number and email address for customer service;(c) The toll-free number and email address for repair service;(d) The hours of operation for customer service and repair service;(e) An indication of whether the ELEC or ILEC wishes to receive reports and reminders via email;(f) The names and titles of the principal officers of the ELEC or ILEC;(g) Contact information for the person responsible for regulatory matters;(h) Contact information for the person that the commission's consumer affairs division shall call regarding consumer complaints from customers;(i) Contact information for the director of the customer service department;(j) Contact information for the officer responsible for customer service; and(k) Contact information for the person responsible for paying assessment bills.N.H. Admin. Code § Puc 409.01
#8348, eff 5-10-05 (See Revision Note #1 at chapter heading for Puc 400); ss by #10542, eff 3-12-14 (See Revision Note #2 at chapter heading for Puc 400)
Ss by #10542, eff 3/12/2014 (See Revision Note #2 at chapter heading for Puc 400).