N.H. Admin. Code § Puc 409.01

Current through Register No. 50, December 12, 2024
Section Puc 409.01 - Form T-1 Contact and Trade Name Information

The "Contact and Trade Name Information" form required by Puc 408.01(a), Puc 408.02(a), Puc 409.04(e), and Puc 409.08(h), shall include:

(a) Utility filing information;
(b) The toll-free number and email address for customer service;
(c) The toll-free number and email address for repair service;
(d) The hours of operation for customer service and repair service;
(e) An indication of whether the ELEC or ILEC wishes to receive reports and reminders via email;
(f) The names and titles of the principal officers of the ELEC or ILEC;
(g) Contact information for the person responsible for regulatory matters;
(h) Contact information for the person that the commission's consumer affairs division shall call regarding consumer complaints from customers;
(i) Contact information for the director of the customer service department;
(j) Contact information for the officer responsible for customer service; and
(k) Contact information for the person responsible for paying assessment bills.

N.H. Admin. Code § Puc 409.01

#8348, eff 5-10-05 (See Revision Note #1 at chapter heading for Puc 400); ss by #10542, eff 3-12-14 (See Revision Note #2 at chapter heading for Puc 400)

Ss by #10542, eff 3/12/2014 (See Revision Note #2 at chapter heading for Puc 400).